Privacy Policy

1. Data Collection

At Unfailable, we collect information you provide directly, such as your name, email address, phone number, and company details when you use our contact forms, request support, or subscribe to our updates.

We also automatically collect technical data through cookies and similar technologies, including your IP address, browser type, pages visited, and access times, to analyze the performance and availability of our systems.

2. Purposes of Processing

We use your personal data for the following purposes:

• To provide and maintain our critical system analysis and high-availability architecture services.
• To respond to your inquiries and offer technical support.
• To send communications about services, methodology updates, or operational continuity information, if you have given your consent.
• To improve the security, resilience, and performance of our website and services.
• To comply with legal and regulatory obligations.

3. Cookies and Tracking Technologies

We use essential cookies for site functionality and analytical cookies to measure uptime and user experience. These tools help us ensure the high availability of our platform.

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

4. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist us in critical operations (such as fault-tolerant hosting or security support), strictly under contract and only for the purposes described here. We may also disclose data if required by law.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete information.
• Delete your personal data under certain circumstances.
• Object to or limit the processing of your data.
• Withdraw your consent at any time, without affecting the lawfulness of processing based on prior consent.
• Port your data to another controller.

To exercise these rights, please contact our Data Protection Officer.

6. Contact for Privacy Inquiries

For any questions related to this policy or to exercise your rights, you can contact us via: